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Forum
Photography
#SUPPORT
 
DELETED_826679 PRO
2 years ago

Does anyone even reply to emails sent to this address? No matter how much I write, there is still no answer... 

Daniel Springgay CREW 
2 years ago — Senior critic

Sergei no I never get a reply they do seem to deal with the problem but no words of wisdom in the form of a reply. That said it would be nice and be very reassuring in a reply was generated in some form.

Jolanda Pikkaart PRO
2 years ago

I did get a reply twice this 2 weeks. 

 

Didier B. PRO
2 years ago

Never got a reply. Tried at least two times.

 
DELETED_824377
2 years ago

Hello.

I can't find a way to delete my photos.

Greetings.

Jolanda Pikkaart PRO
2 years ago

Just go to your profile, images and you can delete the picture

 
DELETED_824617
2 years ago
Jolanda Pikkaart PRO

Just go to your profile, images and you can delete the picture

You can't do that with published/awarded images

Jolanda Pikkaart PRO
2 years ago

Oh, I didn't know that. 

na
8 months ago
I want to delete my account
Edited: 8 months ago by na
Tammy Swarek CREW 
8 months ago — Senior critic
na2258re PRO

アカウントを削除したい。

I don't see any images when I look at your profile so I think if you cancel the auto-renew option it would be the same thing.  Click your name on the top right corner, then "settings" from the left panel and you will see "cancel auto-renewal". 

 

All the best,

Tammy

na
8 months ago
タミー・スワレク・クルー
na2258re PRO

アカウントを削除したい。

あなたのプロフィールを見ると画像が表示されないので、自動更新オプションをキャンセルしても同じだと思います。右上にある自分の名前をクリックし、左側のパネルから「設定」をクリックすると、「自動更新をキャンセル」が表示されます。

 

よろしくお願いします、

タミー

I can't cancel the auto-renewal. It says I don't have a subscription.
Tammy Swarek CREW 
8 months ago — Senior critic
na PRO
タミー・スワレク・クルー
na2258re PRO

アカウントを削除したい。

あなたのプロフィールを見ると画像が表示されないので、自動更新オプションをキャンセルしても同じだと思います。右上にある自分の名前をクリックし、左側のパネルから「設定」をクリックすると、「自動更新をキャンセル」が表示されます。

 

よろしくお願いします、

タミー

I can't cancel the auto-renewal. It says I don't have a subscription.

Maybe you've already cancelled it?  If your last charge was within 3 months you will stay "Pro" until the period ends.  It's billed each quarter. 

Martin Devlin PRO
7 months ago

I've tried to email support to cancel my subscription within the 14 day cooling off period after joining. No Answer at all. I get the distinct impression no-one is actually running this site other than the paying members who are tasked with everything this site does with regard to curating, commenting, etc.  Wher the hell is the central support team!

Steven T CREW 
7 months ago — Senior critic

Martin,

 

Yes, Support is the subject of many complaints here in the Forum.  You could try writing to founders - Ralf or Jacob.  You can find them in the 'About' section.  Jacob might be your best bet - he fixes lots of things.  Hover over the 1X icon at the top left of the page, go down to 'About', then to 'Sweden Team', then click on Ralf or Jacob's photo and go to 'Message'.  

 

. . . . Steven T. 

Pier Luigi Calosso PRO
6 months ago

Good morning, I wanted to report that I have two photos that have been accepted, published and awarded, but have not yet appeared on 

The photos are these:

 The two friends for about a week

and Relax for 3/4 days.

Thank you for providing me with a solution.

Gülay Sween PRO
6 months ago

Ich wünsche allen einen wunderschönen Abend. 

Mir ist aufgefallen, dass hier im 1x.com wohl die Zeit stehen geblieben ist :-)

Ich kann nirgendwo unter Bildern oder Kommentaren eine Zeitangabe finden, oder ist es irgendwo versteckt und ich sehe es nicht?

Ist dies beabsichtigt?

Ich würde es wahnsinnig interessant finden, wenn ich es sehen könnte wann ein Foto veröffentlicht oder ausgezeichnet worden ist.

Ich freue mich über Rückmeldungen.

Gülay Sween PRO
6 months ago

Ich wünsche allen einen wunderschönen Abend. 

Mir ist aufgefallen, dass hier im 1x.com wohl die Zeit stehen geblieben ist :-)

Ich kann nirgendwo unter Bildern oder Kommentaren eine Zeitangabe finden, oder ist es irgendwo versteckt und ich sehe es nicht?

Ist dies beabsichtigt?

Ich würde es wahnsinnig interessant finden, wenn ich es sehen könnte wann ein Foto veröffentlicht oder ausgezeichnet worden ist.

Ich freue mich über Rückmeldungen.