We use cookies
This website uses cookies and other tracking technologies to improve your browsing experience for the following purposes: to enable basic functionality of the website, to provide a better experience on the website, to measure your interest in our products and services and to personalize marketing interactions.
I agree   I deny
Forum
Sections New Your
Photography
Download photos from profile
#PHOTO#ORIGINAL
DELETED_802252 PRO
4 years ago

Hello!

Recently my computer crashed and all information was lost :(

Can I somehow download the originals of my photos from my profile?

Steven T CREW 
4 years ago — Senior critic

Sergey, 

 

Bad luck that your computer crashed.  I had a similar experience due to a house fire, so I think I know how you feel.

 

Your best chance for recovering the full resolution files you uploaded to the site would be to contact Support by email.  ([email protected]). 

 

It's possible to download some files by searching through the source code of gallery pages - but these are not full resolution files.  1X protects the full resolution files very carefully, but Support may be able to help you. 

 

. . . . Steven T.

DELETED_802252 PRO
4 years ago

Unfortunately it doesn't work...they don't answer my emails.

Steven T CREW 
4 years ago — Senior critic

Sergey,

 

I guess they're busy at Support.  You might have to keep trying.

 

. . . . Steven